Quality system closes the loop for Aged Care

Quality Made Easy – Aged Care (QME-AC) is an organisation established by two experienced industry professionals to
assist owners, management and staff of aged care facilities to more easily meet Australian Accreditation Standards.

Helen Hill and Wendy Smallwood, the founders of QME-AC, have developed an exciting new approach to simplify
quality management systems for residential aged care services.

Called the QME-AC System, the methodology enables easy quality management throughout each facility in a manner,
which is non-disruptive to normal day-to-day operations, effective and meets the standards of the Accreditation process.

Whether your residential aged care service is large or small, new or existing, high or low care (or both), the QME-AC
System suits all needs and meets Accreditation demands.

Why choose the QME-AC System?

As a Director of Nursing or key management executive, you’ll be relieved from the hours usually spent developing a system which captures all areas of care and service in a simple-to-use format.

A representative from the QME-AC team will visit your aged care facility and tailor the QME-AC package of documents and services to suit your home’s particular needs.

Your staff will be trained to undertake audits and surveys. The forms are simple and can easily be completed during normal working hours with minimal disruption to the working day. This delegation of responsibility will also build staff esteem and help them learn about ways in which they can contribute to the efficient running of the home and gaining Accreditation.

By choosing the QME-AC System, you will benefit from an ongoing relationship with our team where we make periodical visits, monitor your progress and provide support for your queries.

The QME-AC System will monitor your activities and allow you to focus your energy on making improvements for residents and staff and get back to what you do best – caring for the aged.

We keep abreast of changes in the aged care industry and will ensure these are incorporated in your facility’s QME-AC System. This part of our relationship will relieve you from the pressure of complying with Accreditation requirements in an ever-changing industry environment.

As part of our service, our complimentary newsletter, Closing The Loop, will be sent to you via email to keep you informed about QME-AC, its products and services and industry movements.

The QME-AC team will review and update all your documents during the year. When the time comes to change over to a new year, the work is done. All you need to do is archive the previous year and commence work on the new package we will have provided to you.

True to our name – Quality Made Easy, we will be there to provide support for you in person or via the telephone as soon as possible. We guarantee we will respond to your call within 48 hours. We pride ourselves on being flexible; tell us what you are finding difficult and we will work with you to fix it.

The methodology behind the QME-AC System has been operational since 2000, used exclusively in facilities where the principals of QME-AC have been working.
It has stood the test of time and results prove this formula is ahead of the rest in providing simplified quality management to the aged care industry.

It has now evolved into the QME-AC System and we invite you to embrace its tactics and reap the rewards of its outcomes. Close the loop on Accreditation - and get back to your vocation of caring for the aged while easing your burden and keeping your sanity intact.